Columbia Cent Clo Advisers, Llc

Allegations: THE STATE ALLEGED THAT RIVERSOURCE LIFE INSURANCE COMPANY VIOLATED VARIOUS SECTIONS OF THE DELAWARE ADMINISTRATIVE CODE RELATED TO PRODUCER TERMINATION AND TRAINING, FORMS APPROVAL AND ILLUSTRATIONS Status: Final Sanction Detail: MONETARY/FINE AMOUNT $29,000 Summary: WITHOUT ADMITTING OR DENYING ALL OF THE FACTS RELATING TO THE ASSERTED VIOLATIONS, RIVERSOURCE LIFE INSURANCE COMPANY SIGNED A STIPULATION AND CONSENT ORDER WITH THE STATE OF DELAWARE DEPARTMENT OF INSURANCE RELATED TO THE MARKET CONDUCT EXAMINATION AND ALLEGATIONS OF NON-COMPLIANCE WITH VARIOUS DELAWARE ADMIN. CODE PROVISIONS (18 DEL. C. §§ 1716(D)(1), 2712(A), 1214-5.2.9, 1210-9.1.1. 1210-9.2.1). RIVERSOURCE LIFE INSURANCE COMPANY PAID AN ADMINISTRATIVE PENALTY OF $29.000.00

Allegations: THE STATE ALLEGED THAT RIVERSOURCE LIFE INSURANCE COMPANY VIOLATED VARIOUS SECTIONS OF THE DELAWARE ADMINISTRATIVE CODE RELATED TO DUTIES OF INSURERS THAT USE AGENTS AND BROKERS, AND DUTIES OF AGENTS AND BROKERS. Status: Final Sanction Detail: MONETARY/FINE AMOUNT: 75000.00 Summary: WITHOUT ANY ADMISSION OF FAULT, LIABILITY OR WRONGDOING, RIVERSOURCE LIFE INSURANCE COMPANY SIGNED A STIPULATION AND CONSENT ORDER WITH THE STATE OF DELAWARE INSURANCE COMMISSIONER RELATED TO THE DEPARTMENT MARKET CONDUCT EXAMINATION. NON-COMPLIANCE WITH VARIOUS DELAWARE ADMINISTRATIVE CODE (18 DEL.ADMIN.C.§7.1.1; C.§1204-5.2.1; C.§1204-7.3) WERE CITED. RIVERSOURCE LIFE INSURANCE COMPANY WAS SUBJECT TO PAY AN ADMINISTRATIVE PENALTY OF 75000.00.

Allegations: THE STATE ALLEGED THAT RIVERSOURCE LIFE INSURANCE COMPANY DID NOT COMPLY WITH CERTAIN CALIFORNIA REQUIREMENTS APPLICABLE TO THE HANDLING OF CERTAIN CLAIMS REVIEWED IN CONNECTION WITH A 2007-2008 MARKET CONDUCT EXAM. Status: Final Sanction Detail: ADMINISTRATIVE PENALTY OF $800,000 TO BE PAID WITHIN 30 DAYS OF RECEIPT OF INVOICE FROM THE CALIFORNIA DEPARTMENT OF INSURANCE. Summary: RIVERSOURCE LIFE INSURANCE COMPANY SIGNED A PARTIAL STIPULATION AND WAIVER WITH THE CALIFORNIA DEPARTMENT OF INSURANCE RELATED TO CERTAIN MATTERS STEMMING FROM THE DEPARTMENT'S 2007-2008 MARKET CONDUCT EXAMINATION. ALLEGED VIOLATIONS RELATED TO THE ADMINISTRATION OF CERTAIN CLAIMS BETWEEN JUNE 1, 2007 AND MAY 31, 2008. THE PARTIAL STIPULATION AND WAIVER RESOLVES ALL MATTERS BETWEEN THE PARTIES THAT WERE NOT SEPARATELY ADDRESSED THROUGH THE ADMINISTRATIVE PROCESS.

Allegations: THE STATE ALLEGED RIVERSOURCE LIFE INSURANCE COMPANY VIOLATED VARIOUS SECTIONS OF THE CONNECTICUT GENERAL STATUTES RELATED TO TWO PRODUCER APPOINTMENTS AND FAILURE TO PAY CLAIMS AND INTEREST IN A TIMELY MANNER. Status: Final Sanction Detail: A $5,000.00 FINE WAS PAID BY RIVERSOURCE LIFE INSURANCE COMPANY Summary: RIVERSOURCE LIFE INSURANCE COMPANY SIGNED A STIPULATION AND CONSENT ORDER WITH THE STATE OF CONNECTICUT INSURANCE DEPARTMENT RELATED TO THE DEPARTMENT'S MARKET CONDUCT EXAMINATION. THE OFFICE IDENTIFIED 2 INDIVIDUALS WHO DID NOT HAVE APPOINTMENTS WITH THE COMPANY AND 13 CLAIMS THAT WERE NOT PAID WITHIN THE TIME REQUIRED BY CONNECTICUT STATUTE C.G.S. 38A-816 (15). IN ACCORDANCE TO THE TERMS OF THE ORDER, THE COMPANY WAS FINED $5000.

Allegations: THE STATE ALLEGED RIVERSOURCE LIFE INSURANCE COMPANY VIOLATED FLORIDA STATUTES AND FLORIDA ADMINISTRATIVE CODE WITH RESPECT TO FILING OF PROPOSED LONG-TERM CARE INSURANCE PREMIUM RATES. Status: Final Sanction Detail: RIVERSOURCE LIFE INSURANCE COMPANY SIGNED A CONSENT ORDER WITH THE STATE OF FLORIDA OFFICE OF INSURANCE REGULATION RELATED TO THE PROPOSED AND FUTURE LONG TERM CARE PREMIUM RATE FILINGS. NO FINE WAS ASSESSED. Summary: WITHOUT ANY ADMISSION OF FAULT OR WRONGDOING, RIVERSOURCE LIFE INSURANCE COMPANY SIGNED A CONSENT ORDER WITH THE FLORIDA OFFICE OF INSURANCE REGULATION RELATED TO LTC PREMIUM RATE FILINGS. RIVERSOURCE LIFE INSURANCE COMPANY AGREED TO COMPLY WITH THE TERMS AND CONDITIONS STATED IN THE ORDER WITH RESPECT TO FUTURE LTC PREMIUM RATE FILINGS.

Allegations: THE STATE ALLEGED RIVERSOURCE LIFE INSURANCE COMPANY WAS NOT IN COMPLIANCE WITH THE ILLINOIS INSURANCE CODE AND DEPARTMENT REGULATIONS REGARDING CERTAIN COMPLAINT HANDLING PROCEDURES, CLAIMS-HANDLING PROCEDURES AND NOTIFICATION, DISCLOSURE AND APPLICATION PROCEDURES. Status: Final Sanction Detail: MONETARY/FINE AMOUNT: $ 20,000 AND SUBMITTED PROOF OF COMPLIANCE TO THE STATE Summary: WITHOUT ANY ADMISSION OF FAULT, LIABILITY OR WRONGDOING, RIVERSOURCE LIFE INSURANCE COMPANY SIGNED A STIPULATION AND CONSENT ORDER WITH THE ILLINOIS DEPARTMENT OF INSURANCE RELATED TO THE DEPARTMENT'S MARKET CONDUCT EXAMINATION. NON-COMPLIANCE WITH VARIOUS ILLINOIS INSURANCE CODE (215 ILCS 5/1 ET SEQ.) AND DEPARTMENT REGULATIONS (50 ILL. ADM. CODE 101 ET SEQ.) WERE CITED. RIVERSOURCE LIFE INSURANCE COMPANY WAS SUBJECT TO PAY A CIVIL FORFEITURE OF $20,000 AND PROVIDE PROOF OF COMPLIANCE WITHIN 30 DAYS.

Allegations: THE MARKET CONDUCT EXAMINATION INDICATED AREAS IN WHICH THE COMPANY WAS NOT IN COMPLIANCE WITH ILLINOIS INSURANCE CODE AND DEPARTMENT REGULATIONS RELATED TO PAYMENT OF INTEREST TO AN INSURED'S BENEFICIARY DUE TO DELAYED CLAIM PAYMENT. Status: Final Sanction Detail: MONETARY/FINE AMOUNT: $6000.00 PAYMENT OF INTEREST AMOUNT: $12256.11 Summary: WITHOUT ANY ADMISSION OF FAULT, LIABILITY OR WRONGDOING, RIVERSOURCE LIFE INSURANCE COMPANY SIGNED A STIPULATION AND CONSENT ORDER WITH THE ILLINOIS INSURANCE DEPARTMENT COMMISSIONER RELATED TO THE DEPARTMENT MARKET CONDUCT EXAMINATION. NON-COMPLIANCE WITH VARIOUS SECTIONS OF THE ILLINOIS INSURANCE CODE AND DEPARTMENT REGULATIONS (215 ILCS 5/244(1)(1); 215 ILCS 5/357.9; 50 IAC 919.70(A)(2; 50IAC919.60(A))WERE CITED. RIVERSOURCE LIFE INSURANCE COMPANY WAS SUBJECT TO $6,000 CIVIL FORFEITURE AND $12.256.11 PAYMENT OF INTEREST.

Allegations: RIVERSOURCE LIFE INSURANCE COMPANY SELF-DISCLOSED THAT CERTAIN PRODUCERS DID NOT COMPLETE THE STATE'S LONG-TERM CARE TRAINING REQUIREMENTS, RESULTING IN A PENALTY IN THE AMOUNT OF COMMISSIONS EARNED. Status: Final Sanction Detail: MONETARY/FINE AMOUNT $59613.35 Summary: RIVERSOURCE LIFE INSURANCE COMPANY SIGNED A CONSENT ORDER WITH THE STATE OF WASHINGTON OFFICE OF INSURANCE COMMISSIONER RELATED TO THE COMPANY'S SELF-DISCLOSURE THAT CERTAIN PRODUCERS DID NOT COMPLETE THE STATE'S REQUIRED CONTINUING EDUCATION TRAINING FOR LONG-TERMCARE. WHILE MOST OF THE TEN (10) PRODUCERS HAD TAKEN CONTINUING EDUCATION TRAINING IN THEIR RESIDENT STATE THAT WAS DEEMED RECIPROCAL TO WASHINGTON'S TRAINING, NONE OF THEM MET WASHINGTON'S TWENTY-FOUR MONTH TIMING REQUIREMENT FOR THE CONTINUING EDUCATION TRAINING REQUIRED BY RCW 48.83.130(2)(B). IN ACCORDANCE WITH THE TERMS OF THE ORDER, RIVERSOURCE LIFE INSURANCE COMPANY PAID A PENALTY IN THE AMOUNT OF THE COMMISSIONS EARNED TOTALING $59,613.35.